Helplines

577 Tollfree – Zimbabwe

The 577 Toll-Free Hotline is a 24-hour confidential and youth-friendly helpline providing psychosocial support, counseling, and referrals for adolescents and young people in Zimbabwe. It offers guidance on Sexual and Reproductive Health (SRH), Gender-Based Violence (GBV), mental health, and other social issues. The hotline ensures timely access to accurate information, professional support, and linkage to essential services, empowering young people to make informed decisions about their health and well-being.

Toll-free number: 577

Aunty Sissy – Malawi

Aunty Sissy Hotline is an Interactive Voice Response system, meaning women and girls can access information in Chichewa and English. Aunty Sissy Hotline gives information on Contraception, unwanted pregnancy and abortion, among other sexual and reproductive health topics.

Because abortion is a stigmatized topic, the launch of this public hotline is an important step forward. Callers can leave a message or SMS and get a call back from a trained hotline counselor or coordinator if they have specific questions or want to speak with someone.

Hotline numbers: +265 980 110 113 / +265 9801 10884

The Aunty Jane Hotline – Kenya

The Aunty Jane hotline is a toll-free counselling platform for women, girls and pregnant people seeking comprehensive sexual and reproductive health and rights information and services in Kenya with emphasis on comprehensive abortion care and post abortion care. Hosted by trained counselors, it’s functional every day of the week including weekends and holidays to ensure access to non-judgmental, quality and confidential information and referrals through linkages with trained providers.

Toll free number: 0800721530

WhatsApp number:  +254727101919

Instagram: https://www.instagram.com/yourauntyjane/

TikTok: https://www.tiktok.com/@yourauntyjane

Facebook: https://www.facebook.com/AuntyJaneHotline

X: https://x.com/YourAuntyJane/

Website: https://www.auntyjane.org/

 

Aunty Queen Hotline – Cameroon

The Aunty Queen Hotline was launched in 2018 in Cameroon to address the pressing concerns of the population in need of SRHR services. Aunty Queen Hotline has established itself as a critical resource in addressing the Sexual and Reproductive Health (SRH) needs of individuals and communities, providing reliable, confidential, and accessible support to all Regions especially in the crisis affected regions of Cameroon. Over years, Aunty Queen has connected with thousands of callers across diverse regions, offering guidance on SRH topics, including Comprehensive Sexuality Education (CSE), contraceptive options, pregnancy related options and reproductive rights and has in the years 2023/2024, served over 2433 clients.

It has become a trusted source for young people, parents, and educators navigating sensitive health issues especially those seeking for safe abortion services. It has over years developed a robust system to cater to diverse demographics, including adolescent girls, adult women, persons living with disabilities and marginalized communities.

The hotline has built a reputation for addressing SRH questions with cultural sensitivity and inclusivity.

It regularly gathers and analyses data from hotline interactions to identify trends, challenges, and areas requiring targeted interventions.

Number: (+237) 673-532-667

Facebook: https://www.facebook.com/people/Aunty-Queen-Hotline/61568131958864/

Aunty Tasha Helpline – Zambia

Aunty Tasha is an E-service platform aimed at providing general information on sexual and reproductive health including safe abortion information, referrals and counseling.

Toll Free: 8880
Phone: 09 553 25325

Website:   https://auntytashazm.com/
Email: info@auntytasha.com
Facebook: https://www.facebook.com/p/Aunty-Tasha-Helpline-100064179277063/
Instagram: https://www.instagram.com/auntytashahelpline/

Bangsim Hotline – Ghana

Bangsim Hotline is a multi-lingual call centre dedicated to providing accurate and reliable sexual and reproductive health information, counseling and SMA services to the people of North East Region of Ghana. Though intended to benefit the people of northern Ghana, we do receive and attend to callers from all over Ghana. We are able to receive calls in English, Grune, Bimoba, Mampruli, Mossi, and Twi. Bangsim Hotline operates 24/7.

Number: 0800 22 33 44

Whatsapp: +233 0257956196 / +233 0507406250

Tiktok – @bangsimhotline
Facebook – Bangsim hotline
Instagram – @bangsimhotline
YouTube – @ Bangsim hotline

Berlaleh Hotline – Liberia

Berlaleh (Show the Road or Show the Way) in the Kpelleh local dialect, is focused on providing safe abortion guidance and access to Sexual and Reproductive Health and Rights (SRHR) information.

Toll Free: 9393

Big SIST (Elder Sister) – Sierra Leone

The hotline addresses a spectrum of concerns, including family planning, maternal health, sexual education, and safe abortion referrers. Trained and compassionate staff are available around the 7am -7pm daily to offer accurate information, counseling, and referrals to appropriate healthcare facilities. This initiative is especially crucial in a region where access to reproductive healthcare may be limited.

By leveraging technology and community outreach, our SRHR hotline ensures that women in Bombali District have a reliable resource to make informed decisions about their reproductive health. The service empowers women to take control of their bodies and lives, contributing to the overall improvement of women’s health in the region. The organization’s commitment to promoting sexual and reproductive health rights through this hotline exemplifies a commendable effort in fostering a healthier, more informed community in Bombali District, North Sierra Leone.

Call Saru – Zimbabwe

Saru is a short name for Sarudzo , a Shona word meaning “choices,” is a dedicated hotline established to enhance access to SRHR services and information in Masvingo and the broader Zimbabwe. This initiative aims to empower youth by providing critical counseling services, thereby facilitating informed choices about their bodies and lives.

Number: 080 80617

Diva Hotline – Nigeria

Get accurate, confidential answers to all your sexual and reproductive health questions. Our goal is to empower you with the right information to make safe choices and reduce unsafe abortions in Nigeria.

Number: +234 706 141 8303
Whatsapp instant chat: +234 706 141 8303

Facebook: https://www.facebook.com/divahotline/

Instagram: https://www.instagram.com/divahotline_/

Kambio – Benin

Kambio is a hotline with a confidential digital approach, set up by JRA ONG to:

  • Provide accurate information on safe abortion and reproductive rights.
  • Refer callers to holistic GBV care.
  • Offer emotional and psychosocial support to women in distress.

Kambio’s objectives :

  • Reduce the risks of unsafe abortion.
  • Raise awareness of the legal and safe options available.
  • Inform and orient GBV survivors.

Kambio values :

  • Absolute confidentiality.
  • Non-judgmental and respectful of individual choices.
  • Empathy and professionalism.

Kambio contact details:

Ms. Smart Hotline – Nigeria

For Free Information on Pregnancy Matters, Contraceptives choices, Human rights issues contact us today.

Tollfree number: 080000198812

WhatsApp: +234 48022353713

OREMI – Benin

Set up in May 2023 by Jeunes Volontaires pour la Santé (JVS), OREMI ( which means “My Friend” in the local language) is the first youth-to-youth helpline committed to listening, assisting and referring young people and specifically women to meet their need for information on reproductive health services and specifically safe abortion in a confidential and non-judgmental setting.
judgment.

Number: +229 5008 3733

Sista, dis-moi tout – Benin

“Sista, tell me everything” is your sexual and reproductive health helpline and referral, proudly pro-choice with nationwide coverage in Benin.

Number: +229 44 91 44 56

WhatsApp: [https://wa.me/message/L5GBOUOYBVXRE1]

Messenger: [https://m.me/278615382006915]

Facebook: [https://www.facebook.com/share/MjZmL6VPiZdTBxN1/mibextid=qi2Omg]

Instagram: @sistadismoitout

Email: sistadismoitout@gmail.com

Discord: sistadismoitout

Tantie Yéély-Yéély – Guinea

Tante Yéély-Yéély is managed by our qualified agents who are always available 24 hours a day to help women and girls solve all their problems independently, with answers to rapid, stigma-free questions relating to sexual and reproductive health, including self-managed medical abortion, which is safe abortion, as well as gender-based violence in rural and urban communities.

Number: (+224) 610 87 55 77/ 626 63 55 30

Tantine Marthe – DRC

Our hotline uses 3 Numbers: (+243) 89 87 92 002, (+243) 99 66 55 418, (+243) 82 84 02 772 and +243828402772 is open to free calls while the other two, customers must make three beeps for the managers to call them. The calls are free of charge. Since April 2020, our 3 counselors have been trained by the MAMA network and continue to receive capacity-building in experience-sharing meetings organized by the MAMA coordination. Tantine Marthe currently receives 85 to 100 calls a day. The line is open 24/7. Tantine Marthe is based in Uvira, South Kivu in the DRC, and currently covers all 26 provinces of the DRC thanks to a partnership with the Société Congolaise de la Sage-femme “SCOSAF”. We even receive calls from the border provinces of Bujumbura and Bubanza in Burundi, and requests from Burundi are directed to the SOS FED/Burundi Centers. Auntie Marthe provides accurate information on self-managed medical abortion, contraception monthly cycle management and menstrual hygiene, and referrals for survivors of gender-based violence.

Numbers: (+243) 89 87 92 002, (+243) 99 66 55 418, (+243) 82 84 02 772 and +243828402772

The HDI Hotline – Rwanda

The HDI Hotline was established in 2016 to address the gap in access to information and linkage to services related to sexual and reproductive health and rights (SRHR). Most of our callers 87% are women. The hotline operates every day of the week from 6 AM to 10 PM, providing essential support and guidance. We receive 200 calls daily, reflecting the significant need for accessible and reliable SRHR information.

Number: 3530

The Humura Hotline – Uganda

Introducing the SRHR Hotline, a vital resource for individuals seeking information, support, and guidance on sexual and reproductive health and rights. Our hotline serves as a confidential and non-judgmental platform for people of all ages, backgrounds, and genders, ensuring access to accurate and unbiased information. Whether you have questions about contraception, STIs, pregnancy options, or need assistance navigating reproductive healthcare services, our trained professionals are here to provide compassionate and empowering assistance. We are committed to promoting comprehensive sexual education, safeguarding reproductive rights, and empowering individuals to make informed choices about their sexual and reproductive health. Call our Hotline today and take charge of your sexual well-being.

Number: (+256) 74042 9206

WHW e-service – international

Women Help Women uses internet and online consultations to expand access to reproductive health products that women need. Through the online service, women can request pills for medical abortion and several types of contraceptives, such as contraceptive pills, emergency contraceptive (morning after pills) and condoms. The medical abortion service is provided in collaboration with a doctor and other medical experts. Women will receive quality products that are very safe and effective and can be used by themselves. Via info@womenhelp.org women can be in touch with a group of trained counselors and activists who can answer any questions you may have.

Website: https://consult.womenhelp.org/